Lifetime Warranty

Thank you for your interest in the products and services of Katashi.

This Limited Lifetime Warranty applies to physical goods, and only for physical goods, purchased from Katashi.

What does this warranty cover?

This Limited Lifetime Warranty covers any defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, Katashi will replace, at no charge, products or parts of a product that prove defective because of improper material or workmanship, under normal use and maintenance.

What will we do to correct problems?

Katashi will replace the product at no charge, using new or refurbished replacement products.

How long does coverage last?

The warranty period for physical goods purchased from Katashi is the lifetime of the product from the date of purchase. A replacement physical good or part assumes the remaining warranty of the original physical good or lifetime of the product from the date of replacement, whichever is longer.

What does this limited lifetime warranty not cover?

This limited lifetime warranty does not cover any problem that is caused by:
conditions, malfunctions, or damage not resulting from defects in material or workmanship

What do you have to do?

To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you. You can send any warranty inquiries to hello@katashi.com.